How to Connect with Doctors ?

F.A.Q

If you have any questions, you might find the answers here. We've gathered some of the most common queries to help guide you through. If your question isn't listed, feel free to reach out or ask us directly via mail.

What is this platform about?

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This is a digital platform designed to streamline interactions between doctors and medical representatives (MRs) in India. It enables scheduled, paid virtual meetings that benefit both parties.

How do I create an account?

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Visit our website and complete your KYC by submitting:

  • Aadhaar Card
  • PAN Card

How do I log in?

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After your KYC is approved, simply visit the platform website, enter your registered mobile number and OTP to log in securely.

How do I book an appointment?

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  • Log in to your account
  • Load your wallet with ₹100 or more
  • Browse and select available doctors
  • Fix a time slot that works for you
  • Both parties will be notified of the appointment details

How does it benefit doctors?

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Doctors earn for their time during meetings with MRs. This ensures that their time is respected and compensated, encouraging active participation.

What's in it for MRs?

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MRs gain structured, confirmed access to doctors without long wait times or travel. This increases efficiency and significantly reduces no-shows and cancellations.

What challenges does the platform address?

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  • Time Constraints: Doctors' busy schedules.
  • Geographical Barriers: Travel inefficiencies.
  • Clinic Policies: Restricted in-person access for MRs.
  • Low Engagement: Repetitive, irrelevant MR pitches.
  • Cancellations: Unplanned clinic issues causing no-shows.

What kind of support is available?

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Dedicated customer support staff and tools are in place to ensure smooth onboarding, troubleshooting, and ongoing help.

How do I start the video call?

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Yes, by default, the platform supports full video conferencing for better engagement. However, either party can mutually agree to turn off their video if desired.

Is the platform secure?

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Yes. The project includes SSL encryption, data privacy measures, and ongoing server maintenance for secure operations.